Technology News
The Hidden Rules That Make or Break a Sweepstakes Casino
Why Sweeps Slots Feel Like Casual Mobile Games
Many casual players enjoy games that are quick to learn and easy to play in short bursts, like match-3 titles and endless runners. Sweeps-style slots borrow that same loop: tap once, get instant feedback, and move on without a long tutorial. The difference is that the outcome should still be unpredictable, and the rules should be easy to find.
In Short: Familiar design makes it easy to start. Clear rules and tested randomness make it easier to trust the outcome.
The Candy Crush Effect: Fast Feedback and Simple ......read full news
Why Sweeps Casinos Feel Like Video Games
A Familiar Feeling for First-Time Players
Sweeps casinos borrow design cues from mobile games: bright menus, quick taps, and a steady sense of progress. The goal is to help a beginner feel oriented in minutes, not hours.
Many platforms emphasize simple choices, clear icons, and short sessions that fit into a commute. Familiar patterns help when the rules are still new.
Quick Picture: It often feels less like learning a new hobby and more like picking up a new app.
Progress Bars, Not Payout Tables
Video games keep players engaged with visible progress, and sweeps casinos use ......read full news
The UAE just made history. After decades of zero legal gambling options, the country now has its first licensed online casino and a $3.9 billion resort with a casino floor under construction.
For tourists visiting Dubai, this changes the entertainment landscape. The city already offers endless events and attractions. Gaming is now part of the mix.
What is the GCGRA?
The General Commercial Gaming Regulatory Authority is the UAE's federal gaming regulator. Established in September 2023, it operates as an independent executive entity within the federal government, headquartered in Abu Dhabi.
The authority covers five ......read full news
Why Player Favorites Matter on Online Gaming Platforms
Most online gaming platforms have large game libraries that can feel overwhelming at first. Player favorites narrow the choices to titles and formats many people already enjoy. They usually share simple rules, clear feedback, and replay value.
Slots, table games, live dealer games, and fast “instant-win” formats often dominate top categories. Knowing what makes a game a favorite helps players find something fun faster.
In Short: Favorites are popular because they are easy to start and satisfying to repeat. The best picks match a player’s time, pace, and ......read full news
Announces Strategic Acquisition of Abu Dhabi-based Technology Consulting and Digital Services Company
Dubai, December 11, 2025: India headquartered-Cyient Limited, a global Intelligent Engineering solutions company, announced the strengthening of its Middle East presence with dedicated operations, extending its global footprint to better serve customers across the region’s critical Energy, Utilities, Transportation, and Connectivity sectors.
With this strategic expansion, Cyient seeks to harness its deep engineering domain expertise—powered by embrace intelligence and a customer-centric delivery model—to advance the ......read full news
Kuwait Dec 18th2025- Imagine a network that can anticipate faults before they occur, optimize energy consumption automatically, and adapt in real time to shifting demands—all without human intervention. For Ooredoo Kuwait, the nation’s leading digital service provider and telecom operator, this is no longer a vision of the future; it is the reality they are building today.
As part of its 2025 strategic vision, Ooredoo Kuwait has set an ambitious goal: achieving Autonomous Network Level 4 (AN L4). This milestone represents a transformative shift toward predictive, self-governing, and energy-efficient network management, placing ......read full news
Vòya, a groundbreaking education technology platform, today announced its launch as the first unified digital ecosystem designed to integrate academics, career development, finances, productivity, and community into a single intelligent interface. Built for the modern learner, Vòya marks a significant advancement in how students interact with information, resources, and opportunities throughout their academic journey. According to Dhrushi, Founder of Vòya,“Students don’t struggle because they lack ability — they struggle because support often arrives too late or in ways that feel overwhelming. I built ......read full news
Dubai, December 17, 2025: Zoho Corporation, a leading global technology company, today announced the launch of Zoho Billing Enterprise Edition, an advanced billing solution for large enterprises, and Zoho Spend, an industry-first spend management solution that includes payroll. The two new solutions help finance teams in the UAE and wider region monetise with modern revenue strategies, improve spend controls, streamline procurement, and gain end-to-end financial visibility. These new offerings are designed to support the UAE’s rapidly growing digital economy and meet the high complexity needs of large businesses operating across the ......read full news
Global gambling has slipped into a new digital phase, not with a bang but through steady, always-on change. Automation, transparent systems, and mobile access now sit at the core. Live data shapes design choices. Players meet games through analytics-driven interfaces rather than static menus. According to Statista, spending on digital gambling reached 96.7 billion dollars in 2023, a 23 percent year-on-year jump. That rise signals more than convenience. It hints at a shift in how risk, entertainment, and money interact online.
Core technology shifts
Operators are rebuilding the engine room. Artificial intelligence parses real-time ......read full news
Dubai continues breaking tourism records even though casino gaming remains prohibited, and you see that strength across nearly every part of the city. With more than 18.7 million visitors last year and nearly 10 million more arriving in the first half of 2025, Dubai showed that travelers respond to experiences that go far beyond gaming. When you walk through its luxury hotels, waterfront neighborhoods, cultural venues and shopping districts, you notice how the city invests in attractions that appeal to different travel styles.
World-class events, new dining districts and major architectural projects help keep the destination ......read full news
If you’ve ever sat at a Pusoy Dos table—whether online or in person—feeling confused, outplayed, or simply unlucky, you’re definitely not the only one. Many Filipino players jump into the action without fully understanding how Pusoy Dos ranking actually works. And in this game, ranking isn’t just important—it’s EVERYTHING. It determines your best moves, your smartest plays, and ultimately, whether you walk away a winner… or frustrated.
But what if learning Pusoy Dos ranking could be simple, fun, and 100% beginner-friendly? What if you could stop guessing and start strategizing? And what ......read full news
Formalizing a Strategic Framework to Propel Qatar National Vision 2030 with Secure Cloud and AI Foundation for Digital Transformation
DOHA — December 5, 2025 — Google Cloud and the State of Qatar's Ministry of Communications and Information Technology (MCIT) today announced the formal renewal of their strategic Master Framework Agreement (MFA). Google Cloud and MCIT conducted the signing at MWC Doha, formalizing the reinforced, long-term alliance that provides the secure cloud and advanced AI foundation needed to accelerate the government sector's digital transformation and realize the ambitious goals of Qatar ......read full news
Dubai, United Arab Emirates – December 4, 2025 – As the path toward large-scale, fault-tolerant quantum computing rapidly accelerates, enterprises must act now to secure their data. To provide a path to a quantum-safe future, Palo Alto Networks (NASDAQ: PANW) today announced a plan with IBM to offer a new Quantum-Safe Readiness solution designed to help enterprises identify cryptographic exposure, understand quantum-computing related risks, and accelerate their transition toward quantum-safe security.
By combining IBM's Quantum Safe Transformation services with the foundational network-level cryptographic intelligence ......read full news
Dubai, UAE - December 03, 2025 — Zoho Corporation, a leading global technology company, today announced numerous enhancements to Zoho One, its all-in-one business software platform, featuring an evolution in the user experience that facilitates easy and secure collaboration. The new Zoho One offers a seamless experience across its 50 applications, putting the user and context at the core. This is one of the most popular Zoho product in the UAE.
"Today’s Zoho One update reimagines the user experience to support the shift from app-based work to a unified platform-driven environment,” said Hyther Nizam, President, Zoho ......read full news
Dubai might be known as the land of endless glitz and glamour, from its luxury shopping malls to its unique cultural landmarks and iconic skyline, but that’s not the only thing drawing people to the City of Gold. In recent years, innovators and entrepreneurs have set their sights on the home of the Burj Khalifa as the perfect launching pad for new businesses.
But why is Dubai increasingly emerging as the go-to global launchpad for start-ups? For one, its blend of strategic location, business-friendly policy and technology-driven ambition is rewriting the playbook for ambitious entrepreneurs. With tax incentives that allow 100% ......read full news
Online casino tech is shifting faster than at any point since mobile took off. Grand View Research puts 2023 revenues at 95.2 billion dollars, with projections passing 115 billion by 2033. Growth here is not a coupons story. It is plumbing and products. AI, blockchain, cloud, and VR sit inside the stack, not on top of it. Teams push hard on mobile priorities, secure payments, and immersive design. The through line is simple enough, a more sustainable offering that follows you across devices and adapts to your habits without pushing past your limits.
Acceleration of Mobile‑First Platforms
Design now starts with thumbs, not ......read full news
Riyadh, Saudi Arabia, December 1, 2025 – Nozomi Networks, the leader in OT,IoT security, today, announced its participation at Black Hat MEA 2025, taking place from December 2-4 at RECC Malham, Saudi Arabia. The company will showcase Guardian Air, the wireless sensor for visibility and security for OT and IoT environments and Nozomi Arc, its host-based security sensor that detects and defends against malicious or compromised endpoints.
At the event, Nozomi Networks will demonstrate its advanced monitoring, AI-driven analytics, and risk management tools designed to support critical infrastructure cyber resilience ......read full news
By: Chelsie Carvajal
Auberon Technology Pte Ltd delivers solutions and services to the facility management sector, helping organizations make the most of intelligent automation, IoT applications, and centralized data oversight. The company has established itself as a provider of facility intelligence for major clients, offering a portfolio of integrated systems that support complex urban and industrial operations. OPTIMA stands as the flagship platform, enabling smart, data-driven management for buildings and infrastructure across regions.
OPTIMA empowers facility teams to track, monitor, and improve the performance of vast ......read full news
Third quarter total revenue of $1,229.8 million, up 4.4% year over year as reported and 4.2% in constant currency
Third quarter Enterprise revenue of $741.4 million, up 6.1% year over year
Third quarter GAAP operating margin of 25.2% and non-GAAP operating margin of 41.2%
Third quarter operating cash flow of $629.3 million, up 30.2% year over year
Third quarter operating cash flow margin of 51.2% and free cash flow margin of 50.0%
Third quarter GAAP EPS of $2.01, up 204.5% year over year, and non-GAAP EPS of $1.52, up 10.1% ......read full news
While Wynn Resorts prepares for serious competition in the United Arab Emirates, the casino and gambling industry is witnessing growing interest in digital offerings, which is slowly putting pressure on physical casinos. Despite diversifying demand for physical and online offerings, one thing is clear: the industry is growing and continues to show signs of strong future revenues going forward.
The Wynn Al Marjan, as a joint venture project, is set to become the first approved and licensed integrated casino resort in Ras Al Khaimah and promises great success with a projected market value of $3.9 billion when it opens in early 2027. ......read full news
Historically, different types of recreational activities, some involving elements of chance—appeared in various parts of the Arab world. In certain historical contexts, these activities served as forms of entertainment and social interaction among specific groups. Over the years, this exciting activity has undergone significant changes. Although today gambling is officially prohibited in the Arab region, there are online sites available to players around the world. For example, you can choose one of the recommended Arab-friendly casinos by Casinosarabi.com and enjoy playing slots, live games (poker, roulette, baccarat, blackjack), ......read full news
عندما انتقلتُ إلى دبي لأول مرة قبل ما يقرب من عقدين من الزمن، كان "أسبوع الموضة" الناشئ فيها يتميز بشعارات مُلصقة على القمصان، وبخبير تجميل يُقدم خيارًا بين أحمر شفاه واحد. كان حماسيًا، ولكنه في أحسن الأحوال كان مبتدئًا.
في عام ٢٠٢٥، أعلنت مجموعة LVMH الفاخرة عن إطلاق برنامجها الخاص للتدريب على الأزياء في دبي بالتعاون مع كلية سكيما للأعمال، وهي مؤسسة فرنسية رائدة. وفي مكان آخر، أقامت شركة "ذا بيزنس أوف فاشون" فعالية "مفترق الطرق" في المدينة في أبريل؛ واختارت زينيا دبي لعرض مجموعتها لربيع/صيف ٢٠٢٦، في أول عرض أزياء لها على منصة عرض خارج إيطاليا.
أيٌّ من هذه ......read full news
Dubai is a place filled with innovation and funds; those are two things that stick out immediately when you land. One fund that is spoken about a lot in areas like Downtown Dubai and Business Bay, the real hubs, is Bitcoin. But this conversation is getting so big that it's trickling out of the city into Sharjah and wider. Everyone seems to want to get their hands on Bitcoin but the big question is how. If this is something you have been asking yourself, then you've come to the right place.
Bitcoin is a little bit more complex than other fiat currencies you might know. It's a digital currency and asset that first came to ......read full news
Lithuania-based software developer Site.pro, renowned for its solutions in accounting automation, ERP management, and AI-driven website creation, has officially launched its ERP system tailored for UAE free zone companies. The platform combines automated accounting software for UAE businesses, CRM tools, email functionality, and an advanced AI website builder — creating a seamless, cloud-based business ecosystem.
All-in-One ERP Platform for UAE Businesses
Site.pro ERP is a cloud platform designed to simplify financial management, streamline operations, and support business growth. The system integrates accounting, inventory ......read full news
Rugged new smartphone delivers impressive 6,500mAh battery, IP69 water and dust protection, and a premium 120Hz AMOLED display
24 October 2025, Dubai, UAE — OPPO today launched the OPPO A6 Pro 5G in the UAE, a smartphone engineered to meet the demands of the country's dynamic lifestyle. Featuring an impressive 6,500mAh battery with Flash Charge technology, IP69 water and dust protection, and Military-Grade Shock Resistance, the A6 Pro 5G is a rugged and reliable companion built for everything from a desert adventure to a busy workday in the city.
Despite its tough build, the device boasts a slim and streamlined design, ......read full news
Gaming in the UAE has moved far beyond a hobby. What used to be just a way to unwind after work or school is now a growing digital movement – one that blends entertainment, technology, and opportunity. From eSports arenas to mobile gaming apps, players are finding new ways to turn play into profit.
As Malcolm X once said, “The future belongs to those who prepare for it today.”
And in the Emirates, that future is digital.
The government’s investment in technology, paired with a young, connected population, has turned the country into a regional gaming hub. From global competitions to online casino ......read full news
Dubai, The United Arab Emirates, October 16, 2025 – Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, has signed a memorandum of understanding (MoU) with Wio Bank, the Middle East’s leading digital financial platform, to accelerate innovation across cloud computing, AI, and fintech on the sidelines of GITEX Global 2025. Marking a significant step forward for the region's fintech sector, the collaboration demonstrates the commitment of both entities to integrating cutting-edge AI to transform banking services.
The strategic collaboration strengthens Wio Bank’s multi-cloud strategy and ......read full news
European service expands into the UAE market with an all-in-one ERP platform for free zone companies, individual entrepreneurs, and accounting firms.
Site.pro, a Lithuanian IT company known for its AI accounting and website building technology, has officially launched its ERP system tailored for businesses in the United Arab Emirates. The multifunctional cloud-based platform is designed to simplify accounting, automate invoicing, and streamline business management — all within one intuitive interface.
A Complete ERP Ecosystem
The Site.pro ERP system combines accounting, inventory management, AI-powered invoice recognition, ......read full news
It is difficult to assign a single monetary value to Dubai’s entertainment industry because the activity spans visitor spending, ticketed experiences, hospitality, culture, sport, and digital sectors. A practical way to size it is to follow visitor money.
Dubai set a new benchmark with 18.72 million international visitors in 2024 and 9.88 million in the first half of 2025, while citywide ADR averaged about AED 538 in 2024 and spiked higher during major events. For scale, UAE cinemas generated roughly AED 800 million in 2024 on 15 million tickets sold, and the national gaming market was about USD 1.16 billion in 2024 with projections ......read full news
Global cloud leader supports customers and partners including Wio Bank, ACCUMED, BYOND Asia, The Game Company, and Atos to achieve business growth in the Age of AI
Dubai, The United Arab Emirates, October 14, 2025 – Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, officially announced the launch of its second data center in Dubai at GITEX Global 2025. Responding to the growing demand for cloud computing and AI services from local businesses, the move marks a new milestone since Alibaba Cloud’s foray into the region in 2016 with its first data center in Dubai.
The launch, as part of ......read full news
The UAE chosen as the first market to introduce Thriwe’s next-generation AI concierge.
Thriwe marks a strategic milestone in its journey by introducing Aina to reshape customer experience and loyalty.
UAE, Dubai, 2nd October 2025: Thriwe, a leading tech-driven one-stop solution for loyalty programs globally, today announced the launch of its flagship innovation, Thriwe Aina, in the UAE. Aina is an agentic AI concierge designed to transform the way businesses engage with their customers, elevating loyalty programs from transactional rewards into personalized lifestyle experiences. The introduction of ......read full news
Dubai, UAE, 29 September 2025: Fortes Education, a global leader in delivering world-class, holistic education, has announced the appointment of Dr. Sreejit Chakrabarty as the Group Head, Technology, AI & Innovation, further strengthening its vision to integrate cutting-edge digital technologies into education and investments.
This appointment comes at a time when the UAE is accelerating its national agenda around AI adoption, digital learning, and future-ready skills development. With schools across the country being encouraged to embed technology into learning, Fortes Education aims to lead the way in shaping a progressive academic ......read full news
Doha, Qatar, September 27, 2025: Sony Middle East and Africa, the leading consumer electronics brand, together with Modern Home, its strategic and exclusive partner in Qatar, announced that the new INZONE gaming gear range with a full suite of products aimed at PC gamers, will soon be available in Qatar.
The INZONE H9 II joins the range alongside the new in-ear gaming earphones, INZONE E9. Completing the suite of gaming products in the INZONE range are the specially designed INZONE KBD-H75 gaming keyboard, INZONE Mouse-A gaming mouse, and INZONE Mat-D and Mat-F mousepads. The full ......read full news
A free VPN like VPNly greatly enhances one's online privacy and security. However, there is a difference in how various VPN options work. A major point of decision for many people who use free VPNs is choosing between a free VPN app versus a free VPN browser extension. This involves knowing when to use either alternative and how they work. While both are very valuable forms of protection, their coverage and functionality differ.
Coverage and Scope of Protection
A free VPN application protects your device wholly. If you install the application, it encrypts every internet activity on your device, regardless of which apps or ......read full news
The United Arab Emirates has never been a country that doesn’t go to extremes when it comes to luxury and innovation in its hotels, restaurants, and entertainment venues. The hospitality industry in the country is currently in a new stage where technology is increasingly becoming a significant factor than ever before, as the tourism industry in the country has a market that accommodates millions of tourists annually. AI and automation are the latest tools in this sphere that are streamlining daily operations and making the experience of guests more personalized.
As the country is about to launch its first casino, it is becoming ......read full news
Zoom debuts AI Companion 3.0 with agentic AI, delivering powerful new features and work surfaces to transform how teams communicate and collaborate across its platform
Zoom Business Services to launch agentic AI features for Customer Experience and
Zoom Virtual Agent to redefine customer and employee interactions
Sept. 18, 2025 — Today Zoom Communications, Inc. (NASDAQ: ZM) introduced a new era of productivity, intelligent collaboration, and connection, unveiling AI Companion 3.0, with powerful new agentic AI innovations across Zoom Workplace and Zoom Business Services. Announced at Zoomtopia 2025, the company’s ......read full news
The allure of luxury online casinos in the UAE is undeniable. As more players seek refined experiences, these platforms are stepping up their game to cater to VIP gamers. With lavish designs and top-tier services, they offer an escape into a world where high stakes meet unparalleled indulgence. In 2025, the landscape of online gambling in the UAE has evolved dramatically. From premium platforms to arab free casino sites, players now enjoy a wide range of online casino experiences that go beyond mere games; it’s about status and exclusivity. This blog delves into the thrilling rise of luxury online casino platforms specifically ......read full news
The United Arab Emirates is a global center for business and advanced digital services. To access many of these online platforms, from government portals to e-commerce sites, you must often verify your identity with a local UAE phone number. This presents a common challenge for users around the world who need access to the country's digital infrastructure. In an attempt to solve this problem, many people are tempted to use the free, public SMS websites that appear in search results. These services seem to offer a quick and easy solution at no cost. However, this approach comes with significant and often hidden risks to your privacy ......read full news
Alona Shevtsova, CEO of the British fintech company Sends, will moderate a panel discussion at the Middle East Banking Innovation Summit (MEBIS) 2025 in Dubai. The session will focus on strategies for banking technology innovation and scale-up.
Alona Shevtsova is a moderator of a panel discussion titled "Navigating the digital frontier: Strategies for banking technology leaders in a rapidly evolving landscape" at the Middle East Banking Innovation Summit (MEBIS) 2025, taking place on 17–18 September 2025 at Jumeirah Emirates Towers, Dubai.
The panel will bring together senior executives and decision-makers from ......read full news
iGaming in Pakistan has provided a thrilling way for youths to entertain and earn money at the same time. There are numerous trusted iGaming sites that serve the Pakistani gaming community and deliver results. Although the Prevention of Gambling Act, 1977, prohibits operating gambling sites or participating in gambling, the gaming community can still access online casinos operating from other countries.
However, the number of online gamblers in Pakistan is growing rapidly, especially in the age of mobile-first entertainment. Equally, scam online casinos are taking advantage of this growing market and defrauding unsuspecting players. ......read full news
Speech-to-Video model, Wan2.2-S2V, brings portraits to life
August 27, 2025 – Alibaba has unveiled Wan2.2-S2V (Speech-to-Video), its latest open-source model designed for digital human video creation. This innovative tool converts portrait photos into film-quality avatars capable of speaking, singing, and performing.
Part of Alibaba’s Wan2.2 video generation series, the new model can generate high-quality animated videos from a single image and an audio clip.
Wan2.2-S2V offers versatile character animation capabilities, enabling the creation of videos across multiple framing ......read full news
Second quarter total revenue of $1,217.2 million, up 4.7% year over year as reported and 4.4% in constant currency
Second quarter Enterprise revenue of $730.7 million, up 7.0% year over year
Second quarter GAAP operating margin of 26.4% and non-GAAP operating margin of 41.3%
Second quarter GAAP EPS of $1.16, up 65.7% year over year, and non-GAAP EPS of $1.53, up 10.0% year over year
Repurchased approximately 6.0 million shares of common stock in Q2, bringing the total shares repurchased under the current plan to 27.4 million
Number of customers contributing more than $100,000 in trailing 12 months revenue up 8.7% year over ......read full news
Dubai moves fast, and customers expect quick, clear answers on the go. That’s why Telegram integration has become a practical way to manage conversations, bookings, and updates in one thread. For inspiration, many teams study real-world rollouts, including telegram casino integration case studies, then adapt those messaging tricks for retail, hospitality, and city services. Let’s break it down.
What Telegram Integration Looks Like Day To Day
Think of Telegram as a front door that never closes, speaking Arabic, English, and more. Customers can ask a question, confirm a booking, or receive a delivery update without ......read full news
Dubai is known as a global hub of luxury, innovation, and world-class hospitality. The emirate already has all the ingredients to eventually combine offline entertainment with online experiences. With Dubai being such a global tourist destination, its lavish architecture, high-end shopping, and resorts, could introducing casinos be a part of its future tourism and entertainment offerings?
Gambling in Dubai itself is not legal. However, the United Arab Emirates established the General Commercial Gaming Regulatory Authority (GCGRA) in September 2023. If the UAE moves forward with licensing, the federal body will be tasked with ......read full news
Dubai often inspires with its blend of tradition and ambition. From architectural feats to luxury design, the city has long encouraged people to think differently about creativity and lifestyle. It reflects its own sense of taste, modern, polished, and deeply rooted in heritage.
While many visitors focus on what’s visible, towering skylines, luxury malls, and global events, there’s also growing interest in how people living here spend their time. Entertainment plays a bigger role than you might expect, especially in a city where personal routines and social habits are shaped by both culture and regulation.
The UAE has ......read full news
Zoom AI Companion now connects with 16 third-party apps, including ServiceNow, Jira, Salesforce, Asana, and Box, to complete tasks and orchestrate agents
Custom AI Companion add-on is now available to online customers, delivering extended capabilities, including AI meeting summaries across top meeting platforms and customized meeting summaries
Zoom expands core AI Companion capabilities, including real-time call questions, voice recorder for in-person meetings, and meeting agenda creation, included at no additional cost with paid Zoom licenses
July 2025 — Zoom Communications, Inc. (NASDAQ: ZM) today delivered new ......read full news
Google AI Pro subscribers can now create videos using the latest model on Gemini
Dubai, UAE - July 3 - Google announced today the launch of Veo 3, Google’s state-of-the-art video generation model that enables people to bring their creative vision to life through a mesmerising combination of visuals and sound. Veo 3 is now accessible to all Google AI Pro subscribers across the region.
With Veo 3 now built into the Gemini app, people can write the scene they want to watch. This description is called a “prompt” and with it, Veo 3 will whip up a custom eight-second video complete with sound, dialogue and music, at ......read full news
Dubai, UAE – 30 June, 2025: Zoho Corp, a leading global technology company, today introduced enhanced AI and work orchestration features to its customer experience (CX) platform, all powered by Zia, Zoho’s proprietary AI engine. These new capabilities are designed to eliminate technological hurdles, making it easier for cross-functional teams to adopt and collaborate within the CRM as they work to deliver better customer outcomes.
“Multiple people in an organisation need access to customer information, yet historically, CRMs have been relegated to only sales teams,” said Hyther Nizam, President Middle East and ......read full news
Zoom CX solutions deliver smarter self-service and AI-first tools for customers and contact center supervisors
Dubai, United Arab Emirates. 12 June 2025: Today, Zoom announced a major advancement for its customer experience platform (ZCX), launching agentic AI capabilities with next-gen contact center solutions — including an upgraded agentic Zoom Virtual Agent — that will reinvent how businesses engage with customers. In addition, Zoom is rolling out new AI tools for real-time analytics and Quality Management (QM) designed to help organizations meet growing customer expectations while reducing operational ......read full news
African Energy Week: Invest in African Energies 2025 will explore the role AI technology plays in enhancing oil recovery at ageing oilfields
CAPE TOWN, South Africa, June 11, 2025/ -- Africa’s mature oilfields are experiencing a renaissance and artificial intelligence (AI) is at the heart of this transformation. In an era defined by innovation and sustainability, enhanced oil recovery (EOR) technologies - powered by AI - are breathing new life into declining reservoirs. From predictive analytics to machine learning algorithms, AI is not just a tool; it is a catalyst for maximizing output, extending field life and improving ......read full news